Log Thirty Nine – Ljubljana and Venice

28 September 2017

It’s been four weeks since we left the Antipodes and there is still about three weeks of our odessey to go.  We have just squeezed in an unexpected trip to Venice during our three night stay at Ljublana.

Here are my latest ramblings.

Ljubljana

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Ljubljana River

What a gem; Ljubljana, the capital of Slovenia is based on the Ljubjlana river under the gaze of the Ljubjlana  castle.  It seems every Eurpoean town of any size has its own castle on the hill overlooking the town.

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Ljubljana City and Markets

Ljubljana has wonderful pedestrian avenues lining the river with all sorts of restaurants, bars, bakeries, markets and shops.  In the old city the streets are narrow and winding.  There are streets trams and buses but walking through the city is a real pleasure.  There is the graffiti we have seen in all of the European cities we have  visited but in the old part of Ljubljana the streets are clean and the buildings neat and tidy.

You get the district feeling Ljubjlana is working hard to become a destination of choice for tourists.

European Women

During our visit Ljublana was filled with school groups all on excursions with assignment booklets tucked under their arms.  What was so European was one of the teachers who was so elegantly dressed that she included her Prada handbag on her school trips.

Cutest Scene Ever

A group of about ten three year olds were on an excursions through the city.  Their teachers were escorting them across a pedestrian crossing and as they crossed the road each one of the kids raised one hand to the traffic essentially telling the trucks and cars to stop while they crossed the road.  They were each no more than one metre tall and yet they controlled the road.  Everyone who could see this scene broke out with a chuckle or at least a huge smile.  This was about be the cutest scene for this entire trip.

Hapsburg Inscription

OLYMPUS DIGITAL CAMERAOver the entrance to the Ljublana castle were the initials to the inscription: Austria is destined to rule over the entire globe.  I guess that strategic outcome never came off and I wonder if someone had it on their performance agreement.  The statement does illustrate the number of empires that have ruled over what is now Europe that have come and gone.

My knowledge of Europen history is not good but so far we have heard about the Romans, Huns, Visigoths, Ostrogoths, Ottomans, Hapsburgs, National Socialists  Workers Party (Nazis), Comunists and now the EU.  I am sure yet this list leaves out huge chunks of history and I apologise for that.

Currencies

So far we have used British Pound, Czech Koruna,  Hungarian Forint, Croation Kuna and now Euro.  The mental arithmetic you apply every time you make a purchase to get a quick idea of what it is costing in Australian dollars is a great brain exercise.  Working out the change you have in your pocket and whether it applies to the country you are now in is also a challenge.

It’s a very sad look when one is left standing at a cash register with a handful of coins trying to work out the correct amount under the gaze of a very amused check out assistant.

Venice

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Gondolas

What an amazing city.  The photos you have seen do not do the city real credit.  Exploring narrow streets and canals is a fascinating experience.  The history of the city is quite overwhelming.  The Republic of Venice operated for 1,000 years, only coming to end through the efforts of Napoleon.  There is no country in current time with a history of 1,000 years.

So the result of such a long history is the amazing wealth accumulated by the city which you can see today in the basilicas, palaces, public and private buildings. However as Venetians move out of the city it is rapidly becoming a tourism destination rather than a living city.  About 2,000 Venetians leave the city every year.

The population of Venice today is about 20,000 and falling.  There are times when 75,000 visitors can arrive in one day!

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St Marks Basilica
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Gondolas and Water Taxis

Another curious bit of trivia:  Venice is built in a lagoon with the islands created by driving timber piles into the mud on top of which stone foundations were laid.  The interesting bit is the timber came from cutting down forests along the Dalmation coast which sort of explains the lack of trees in Montenagro, Split, Dubrovnik etc.   The word Dubrovnik supposedly meant oak forest; we didn’t see any oaks.

Groceries

We have as far as possible stayed in self catering apartments.  This has meant visits to local grocery stores to buy our supplies.  These stores  are ofter very small and quite intimate.  So far we have been quite successful in our purchases and have not come home with cans of cat food which we thought was tuna.

Log Thirty Eight – Lake Bled and Slovenia

25 September 2017

Our travels have taken us inland and away from the balmy weather of the Dalmation coast. The weather has turned from sunshine and warm days to overcast skies and showery days.

Some random observations:

Buidings

The buildings throughout Eastern Europe are of a very solid construction generally masonry with a finish in stone or alternatively solid stone.  This makes for very solid homes which are very quiet and warm.  Putting speaker wires through those walls or a new power outlet however must be a challenge.

imageThe entrance to our apartment in Zagreb

The apartments we have stayed in have been recently renovated and are fitted out with very modern fixtures.  However they are generally in old buildings with a street frontage that gives no hint to what the apartment might be like. You often enter through large double doors into a entrance hall from which you then ascend the stairs or if you are lucky there will be a lift.

Train Travel

OLYMPUS DIGITAL CAMERAVillage of Lake Bled

Customer service has a slightly different emphasis or meaning in Eastern Europe.   Our train arrived in what turned out to be our destination.  There were no signs on the platform announcing the name of the town that we could see, nor were there any announcements on the train.  A casual enquiry of a the conductor as whether this was our destination brought forward the exclamation ‘yes, yes, you must get off, quickly’.  Always good for the relaxed ambience of the whole travel experience.

We virtually threw our suitcases off the train which continued to sit at the platform for several more minutes.

Adoption

During our visit to Split we were invited by a young woman at a souvenir shop to adopt her and take her back to Australia.  When prompted she agreed washing and cooking for us would be part of the deal.  When her mother arrived she just shrugged off her daughter’s ambition to migrate to Australia; it seemed to be of no concern to her.  I think the young woman wanted to avoid going back to her university studies in the next couple of weeks.    I wonder did we just miss an opportunity for a live-in house keeper?

Accommodation in Lake Bled

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Villa Bled

Our digs at Lake Bled was once one of General Tito’s residences.   It seems he had many throughout the old Yugoslavia but this one he used to entertain foreign heads of state and other senior diplomats.  The villa is now owned by the Slovenian government and its a very comfortable place to stay; very old school.   The hotel has retained some of the old charm including doors  that you lock with a key.  Imagine a modern hotel where you used a key to lock your door.  Our suite included an entrance hall, a bedroom, lounge and bathroom.

Lake Bled

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Lake Bled

Lake Bled is located within the Julian Alps or so they say.  Our time at Lake Bled aligned with a weather pattern  that ensured the mountains were covered in cloud and the days were wet and cool.  These are the risks you face when travelling for several weeks, the weather is never going to be perfect.

More to come as the adventure continues…….

 

Log Thirty Seven – the Island of Korcula, Split and the Dalmation Coast

25 September 2017

The Adriatic Sea

OLYMPUS DIGITAL CAMERAThe Adriatic is a stunning setting for these medieval towns and villages.  The sea is azure blue and the water crystal clear.  The perfect setting for the expensive playthings for the rich and powerful.  The yachts and motor launches are everywhere.  I can only imagine the  congestion of these boats in the peak summer season.

Game of Thrones

OLYMPUS DIGITAL CAMERAEverywhere you go, from Dubrovnik to Split there is a setting that became part of the HBO series Game of Thrones.  The locals have made good use of this fact and in many places there are references to how specific scenes were cast. There are also many Game of Thrones tours you can do to see exactly where specific scenes were filmed.

It turns out many films have been filmed in this area including James Bond, Star Wars and Robin Hood.  I am going to have to watch all these movies again so I can spot the Dubrovnik or Split scene.

Beer versus Coffee

Its a great country where you find the price of a beer is about the same as a coffee at about $3.00.  You will not be out of place ordering a beer at say 10.30am and sipping it in the sunshine on the main boulevard of Split watching the people and boats go by; bliss.

European Wasps

Yep, I know how they got that name and their bite is memorable.

Croatian Language

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Korcula

Croatian is a Slavic language which means there are few words that are recognisable or similar to English words.  The challenge I faced was that dogs understand the language when spoken to by their owners and yet I was completely ignorant of what was being said. I am not sure where that leaves me in comparison with Croatian dogs.

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Stone walls in olive groves

Croatian Food

Black risotto is a traditional seafood dish.  The black comes from the use of octopus or cuttlefish ink.  I am told the cuttlefish ink is a more refined flavour.  It was certainly delicious.

The Drinking Water

We have been told on many occasion that the tap water is safe to drink.  It seems to be a matter of pride for Croatians that their water is safe and maybe it’s an illustration of their progress as an independent country following the civil war of the 1990s.

The Wine of Lumbarda

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Lumbarda and GRK Vineyards

The village of Lumbarda holds the unique claim of being the only place where the GRK (pronounced gerk) vine is cultivated and GRK wine made.  GRK is a white wine that supposedly came from the Greeks.  This is probably a wine variety with an unchanged heritage as old as the settlement of the island of Korchula and the village of Lumbarda  specifically.

TV

It’s a bit disconcerting to watch MASH, or maybe The Big Bang Theory all dubbed in Croatian.  Alan Alda speaking Croatian is a bit disturbing.

Log Thirty Six – Dubrovnik and Montenegro

17 September 2017

Dubrovnik Walls

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Old Dubrovnik

Old Dubrovnik is a beautifully maintained medieval walled town and harbour.  It’s walls some 6 metres or 20 feet thick. It was established back in the 13th century  and only gave up its independance to Napoleon when under siege by Russian and  Montenegrin fleets.  However this city’s history did not finish back in 1808, in 1991 the city was again under siege for 8 months by Serbian and Montenagrin forces.  The city was heavily shelled in this time.

All that damage from 1991 has been repaired and is no longer visible. The old city is now a place to eat, drink, shop and be in awe.

Bus Trip

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Dubrovnik

It was the classic scene of traveller’s down to their last few coins.  We had bought a coffee and strudel using the last of our Croation Kuna.  We then realised we needed to buy tickets to get us home or face a tough uphill walk of several kilometres.  We went through our pockets and counted our change; a very sad scene.

Yes, we thought we just had enough.  So with renewed confidence we approached a kiosk that sold bus tickets.  Alas they were twice the amount we had in Kuna change.  The lady told us we could use our cards and that cash wasn’t required; eureka we were saved.  We bought our tickets and waited for the bus.

It turned out the bus driver had no interest in our tickets and that bus travel was free up to 4.00pm and it was now 3.45pm.  So much for those sad traveller’s counting the last of their coins.

Cruise Liners

Before we left on this odyssey there was a great deal of commentary about the ill feeling locals were expressing about the number of tourists flooding the streets of Dubronvik.  This was of some concern to us as we contemplated our visit.

The truth of the situation is that on a couple of days in the peak season between 5-7 cruise liners arrived on the one day disgorging between 15,000 and 21,000 people on to the streets of the old town.  In contrast on the three days we have been here there have been no cruise liners and no sense of not being welcomed by the locals.  In future cruise liners will be limited to a maximum of two on any day.

Tourism is one of the biggest industries in Croatia.  Unemployment drops from 18% to 15% in the prime summer season.  This is a country moving away from the days of communism and civil war.

Montenegro

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Kotor Bay Montenegro

A boat ride through the Bay of Kotor is an amazing way to see the Montenegrian coast.  The mountains are stark, white limestone rising straight up from the Dalmatian coast.

Kotor is another medieval walked town at the end of the bay.  Narrow streets and gated entries define this old city.

In the harbour are samples of the luxury yachts and motor launches you see at boat shows and in those magazines at the doctor’s waiting rooms.

Luggage and Stairs

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Kotor Montenegro

When considering what to pack forget what your international flight allows and disregard your allowance on domestic flights.  Think about how much weight you want to lug up and down stairs.

Our apartment is not on a street, it’s a stair case of over 200 stone steps.  Lugging suitcases in 26c or about 80f is not fun.

The Adriatic

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Kotor Bay Montenegro

This sea was clearly designed for the rich and famous to show off their luxury cruisers and yachts.  The water is warm and crystal clear with a background setting of old cities and buildings construct from white limestone.

Old Pharmacies

In Zagreb and Dubrovnik there are two pharmacies that have been in continuous business since the 13th century.  I am guessing these would be the places to go for cures to the bubonic plague and the Black Death.  Of course these old cures may well have been based on the liberal use of mercury, lead or arsenic.

 

 

Log Thirty Five – Zagreb Croatia

13 September 2017

I have been slow to attend to the blog.  This lapse has been due to poor internet access at some of our apartments and some very long days of exploring, leaving me with little motivation to write at the end of the day.  All has changed with new accommodation in Dubrovnik along with sunshine and warm days.

So my latest ramblings:

Trains in Europe

There seems to be two types of trains in Europe, those that are new, fast, quiet and comfortable and the others.  Our trip from Salzburg to Zagreb included both types of trains.  We also enjoyed our passports being checked twice at the same time.  One official stamped our departure from Austria and moments later another official stamped our passports for our entry into Croatia,

Accommodation

imageWe have enjoyed accommodation that would have challenged Sir Edmund Hilary with regard to stairs and spiral staircases.  Signage displaying the entrance to the apartment can also be a challenge.  On one occasion I believe Hillary would have used oxygen considering the height of the apartment.  We have also learned that ‘studio apartment’ means you are in the roof and must spend most of your time standing at an angle to avoid hitting your head on the sloping ceiling.

I will confess all the accommodation has been our decision.

imageToilet Story

Every travel tale needs a toilet story.

I had cause to use a toilet in one of the cities we visited.  On entry a woman stepped out of one of the cubicles.  I stopped in my tracks shocked that I was in the wrong place.  A quick check of the plumbing and I was reassured I was the one in the right place.  She however was a little confused.  I thought it was time I developed a more European outlook on these matters and not be offended about who was using which facilities.

There was more to come.

The Plitvice lakes are pretty crowded but I was amused that even here the men had to queue for the toilet.  I took my place in the queue and eventually made it into the building at which point I discovered it was a group of young women in the men’s toilet that were holding things up.  It seems they didn’t want to line up with the women as that queue was too long.

The young French women were waiting for a cubIcle which was not what I required. I stepped out of the line and made my way to the alternative facilities and with great focus and attention was able to block out the conversations of the young ladies enabling me to complete my mission and to get the hell out of there.  Being a bit European in these situations does help.

Plitvice Lakes

OLYMPUS DIGITAL CAMERAThese lakes are stunning.  They are the result of water flowing through limestone mountains creating to travertine or tufa weirs that hold back the lakes.  The scenery is amazing however it seems most of the tourist world has discovered these wonders.  The crowds are overwhelming especially when it comes to navigating narrow pathways with a constant tide of humanity on the move.

OLYMPUS DIGITAL CAMERAMuseums

We have now seen advertised the following wide range of museums most of which we have not visited:

Museum of Modern Art, Museum of Naive Art, Museum of Broken Relationships, Sex Machines Museum, Museum of Communism, Museum of War of Independance, Museum of Terror, Museum of Medieval Torture, Museum of Torture, Apple Museum, National Museum,  Museum of Fine Arts.

It would seem there are museums designed to provide a cultural experience, there are those that remind us of the dark side of history and then those that provide a more voyueristic view of current culture.

imageTravellers Neck

You can always pick the local.  They are focussed and moving in one directions; they know where they are going and how to get there.

Now consider the traveller.  Rarely do they know exactly where they are going.  They pause to check the traffic and the direction it’s coming.  They are reading street signs and even street numbers.  They are embuggerance to the normal flow of life.

It is through this process of constant scanning and checking where one is headed that develops the Traveller’s neck.  Traveller’s neck is the development of neck muscles caused by the constant left-right and up and down motion of the head.

 

Log Thirty Four – Salzburg

13 September 2017

Important Lessons When Travelling

When travelling it seems timing is everything however regardless of your level of planning there are situations when you will be surprised but what is not open or available.  I thought I would provide a quick list of what’s open and when:

  • There is a Seneca Museum in Western New York that is NEVER open in January.  (We found this out to our great disappointment some years ago.) I understand you may not be planning on visiting this museum.
  • The Louvre is never open on Tuesday.  (We thought the queues were very short when we discovered it was Tuesday and the Louvre was in fact closed.)
  • The shops in Salzburg are closed on Sundays. (Don’t go out shopping for what you might fancy for breakfast – the shops are closed.)

Mountains In Bavaria

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Eagles Nest

They do a very good mountain in this part of Austria and Bavaria.  The mountain scenery is stunning and the villages look like something straight off a post card.

On top of these mountains one A. Hiltler had his conference centre where he and his mates made plans for Germany in the 1930’s through to 1945.

As you stand by the fireplace in Eagles Nest you wonder about the conversations there might have been between A. Hitler and say M. Bormann or B. Mussolini.  It’s hard to be glib in the context of who these people were and what they did, so I will resist some clever comment.

I guess Adolf liked the location where he wouldn’t be interrupted.  The road to the top is steep and narrow  and it takes a lot of German organisation to get so many tourists up and down the mountain and to the top via a lift that Adolf would only travel with 6 others.  I think there were 46 others when we took the lift.  Today nearly 400,000 people visit Eagles Nest each year.

Salt Mines

They have been digging salt out of these mountains at a rate of about 40 tonne of brine per day.  That’s a lot of salt.  They have been digging up the stuff for the last 500 years so I am guessing that mountain is pretty hollow with some serious caverns within the rock.

Awakening Memories from the Past

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Königssee

My grandmother had a tin box that maybe once contained chocolates or biscuits; in my time it contained pens and pencils.  The picture on this tin box was for me a magical place of a lake in high mountains with an insignificant boat in the distance, amplifying the sheer magnificence of this mountain scene.  I had no idea where this place could be, to me it was just magical.   It clearly wasn’t Australia but it could have been a Norwegian fjord or maybe a lake in Switzerland.

I believe I found the lake; Königssee in Bavaria.  Seeing this lake was for me one of those moments when something you experience suddenly brings forward memories from a distant past in just a split second.

Clean, Green and Ordered

imageEverything in Austria is neat, clean and well ordered.  It’s the end of summer and yet the fields are green and lush.  At this time our fields in Australia would be brown with little grass left after the summer.  In contrast the green here is intense.

The villages are obviously the inspiration for Lego models and model train landscapes.  Everything is so well ordered The cars don’t even have mud on them or the remains of thousands of insects glued t the windscreen and front grill.  Even the insects  know its not acepable to make a mess.

Log Thirty Three – The Twin Cities of Buda and Pest

9 September 2017

This entry is being written on a train travelling at 230kph across the Austrian countryside.       Our journey through eastern Europe continues….

One thing you can’t ignore in Prague or Budapest is the size of the rivers. This reinforces our experience that they do a good river in the northern hemisphere. Some of our best rivers in Australia might be considered creeks by European standards.

OLYMPUS DIGITAL CAMERAThe Danube is massive and the speed of the current impressive. In Australia at the end of summer most our rivers would almost be not flowing.

Blue the Danube is not.

The People of Budapest
Like London everyone seems young. The people dress with style. Their dress might be casual but it is elegant and stylish. Everyone seems to be slim, maybe that’s about all the walking people do in the city.

OLYMPUS DIGITAL CAMERAThe Streets
The boulevards and avenues are wide and lined with trees. For shopping there is a wide range of the best labels and whilst I was tempted at the Rolex store I didn’t have a spare $22,500 for the watch of my choice.
There are trams, trolley buses, a metro rail system, segways, electric scooters, and all sorts of other new fangled electronic vehicles for personal mobility.
There is less use of cobble stones than we experienced in Prague so you can walk great distances with your wheelie suitcase to train stations etc.

OLYMPUS DIGITAL CAMERAArchitecture
There are two forms of architecture in Budapest. The classic style you would see in Prague or London. Very European and whilst the buildings might be relatively new they look like they are from the 19th century.
Then there are the buildings from the communist times. Functional, geometric lines, glass and steel rather than stone. The buildings from the communist era are so very obvious throughout the city.
Soviet monuments are similarly monolithic and overwhelming.

History.
Budapest has it all. There is history from the long term, as in the Hungarians originating from the steppes of Asia many hundreds of years ago. There is the history of Hungary being part of the Ottoman Empire and then Hapsburg’s. Later the Nazis arrived and after them the Russians.
In all cases it seems the invaders came to help the Hungarians and in some way to save them. Now one of the golden rules of helping someone is knowing when to go home. When the helping bit is done and your services are no longer required it’s time to return to your own backyard to let your neighbours get on with it.
Seems most of these invading helpers forgot the go home part of the relationship. The Russians stayed for about 45 years and only left when the old USSR fell apart. They had originally turned up to help get the Nazis out back in 1945. The Hapsbergs turned up to help with the Ottomans and then decided Hungary was so nice they would stay for about 150 years.
A visit to the Budapest Terror Museum provides a very sobering insight into the techniques the Nazis, the Communists and their sympathisers helped the local population. So helpful in ways it’s is hard to conceive.

OLYMPUS DIGITAL CAMERAThe Liberty or Freedom Park seems to say it all. The park includes a Russian memorial to the Russians who died saving Hungary from the Nazis. There is a sculpture memorialising Germany’s invasion of Hungary, which has been augmented with a people’s informal memorial reminding the citizens of Budapest that it was Hungarian Nazis who committed great terrors on their own people.
In another corner of the park there is Ronnie Reagan. Ron is walking away from the Hungarian parliament and toward the US embassy but with one eye to the Soviet memorial. Ron is there to memorialise his efforts to bring down the old USSR.
The Hungarians haven’t removed the Soviet memorial, that might be insulting. They have however planted a ring of trees around it.

imageThe Food
Go with the traditional Hungarian fare, it’s excellent. I enjoyed the roasted duck (half a bird), best ever. Hungarian food tilts toward meat, potatoes and dumplings.
The coffee is very good and the desserts and cakes to die for.

 

 

 

Log Thirty Two – Prague, Czech Republic

5 September 2017

You can tell a lot about a country by the advertising you see at the airport.  The baggage hall at the Prague airport is filled with advertisements for beer.  Czechs love their beer and in a restaurant it’s cheaper than water.  The beer is very good and there are so many to choose from.

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Our apartment is behind the windows in the roof of the building at the end of this street.

Prague is a little like stepping into a Jason Bourne film set.  The cobble stone streets are narrow and they twist and turn through the old and new city.  There are trams everywhere which means you have to be alert when stepping off the pavement.

Tourists are everywhere but they all seem to sleep in.  At 9.00am the streets are deserted and at 12.00 you can’t get through the crowds.

imageOur three hour bike ride on an electric bike was the way to see the city and to enjoy a beer at a monastery.

Like any city as old as Prague, it is filled with monuments to soldiers, religious figures, academics and politicians.  The challenge is all the tablets are written in Czech so it’s a little difficult to work out who they are and what they did.

imageWe bumped into a couple who are staying in the apartment next to ours.  Yep, they’re from Australia, Queensland to be specific.

Prague has made wonderful use of its public gardens.  One in particular is filled with fruit trees and the fruit is available to all.  There is even an app to tell you when certain trees have ripe fruit.

A Czech meal – meat, dumplings, bread and potatoes, and of course beer.  Love it.

Published on board a train to Budapest.

Log Thirty One – Europe, the deep end

1 September 2017

Our good friends spent about a year and many hundreds of hours researching this trip which was to cover the UK, Eastern Europe, the Adraitic coast and for us Germany and southern UK.

We were invited to join them back in January and what a great opportunity to ride on the coat tails of the efforts of others.   And so we said yes to the offer and here we are.  Just one glitch – they’re not here.  A small accident involving a bicycle  and torn ligaments means we are now on our own.  No more riding the coat tails of others.

This trip is like the Voyager project if Voyager 1 failed to leave.  Voyager 2 is out there on its own.  It keeps sending back messages like; when we get to Saturn what were we supposed to do? Sorry Voyager 2 you’re out there now on your own.

London

First experience;

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Cutty Sark

The receptionist at the hotel is from Ecuador, the woman at the mobile phone shop is from Romania and the waiter at the restaurant is from Brazil.  Where are the Brits I hear you ask; they are in central Australia working at bars and national parks.

It amazes me that London has been around for about 2,000 years and yet the skyline is full of cranes and every street has a building covered in scaffolding.  After 2,000 years you would thought the place would be finished by now.

imageThis pic raises so many questions about pelicans in London.

One of the joys of walking around London is checking all of those properties you have bought and sold over the years.  If only you had kept some of them, what would they be worth now. I’m talking Monoply of course.

image

The Greenwich Meridian

A walk through Westmister Abbey is pretty amazing and more so when the choir are rehearsing.  The acoustics make the walk through the Abbey unforgettable.  Not to mention walking past the tombs of Kings and Queen from so long ago along with people like Geoffrey Chaucer and Issaac Newton.  However for all you tradies or contractors out there, there is a tombstone for a plumber who once worked at the Abbey.

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Seems there are very few old people in London.  Everyone looks so young – or is it me.  No some research on the web and it’s confirmed London has the youngest average age of all UK cities.

Buckingham Palace is stunning.  The Queeen and Phil didn’t offer us a cup of tea but the tour was still memorable.  What was particularly memorable was that whilst there were a couple of well armed folks at the entrance to the Palace, inside there were no weapons of any kind visible to the public.  Even on the way out a line of very well dressed young ladies with umbrellas directed you to the Exit.  So very British.

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You have to love the London Tube.  £3.10 for a 67 mile trip from Heathrow into the centre of London.  A one hour ride for about $5.

More cities to come.

Log Thirty – Post Resort Visit Surveys

28 July 2017

A week after we returned from our trip to Fiji it happened; the dreaded survey arrived in my inbox.  I thought I would be the good client and would respond to the survey.  This was not a smart  decision.

I started the survey and discovered it was huge with many screens to complete.  There were questions about every restaurant, every facility and very interaction you had with the staff; all with rating scales.  I had been drawn into a web based black hole; I had crossed the event horizon.  Enough, I shut down the survey and wrote a two line response, sent by email.  The email stated ‘The food was great, the staff were fantastic the facilities outstanding’. I was about to loose 45 minutes of my life for no return on the investment.

On reflection I realise my frustration was that these surveys don’t ask the questions you want them to ask, so here are some of the questions I want to answer.  I am sure you will have many you could add to this list.  I should add these are pretty much binary questions requiring a simple yes or no, so no rating scales.

  • Did all four legs of the restaurant tables connect with the floor so the table did not rock and spill your drinks?
  • Did all adults in the adult pool behave like adults.
  • Should the resort offer a frequent flyer program at all bars; the more you order, the cheaper the drinks.
  • How many times in a day did you say bula to the staff?
    • <250
    • 250 – 500
    • I lost count and don’t care.
  • Should the resort better manage tide times so the tides match the guest’s needs for snorkelling and not according to the whims of nature?
  • Were you convinced to comply with the resort sign that stated once you leave the resort boundaries life as you know it will end?

That’s it I just had to get the experience of the survey off my chest.